Your Outsourced Salesforce Team for Nonprofits
Salesforce Managed Services for nonprofits across the United States, including ongoing support, administration, continuous improvements and expert guidance — without the cost of hiring in-house.
- Nonprofit Salesforce specialists — NPSP and Nonprofit Cloud certified
- SLA-backed response times — your programs are never left waiting
- Predictable monthly pricing — aligned with your funding cycles
- Admin, development and Agentforce — one retainer, no full-time hire
- Flexible packages — scales with your programs and funding
Get the Salesforce Managed Services Pricing Guide for Nonprofits
Instantly access package comparisons, pricing, SLAs and everything included in our managed service plans.
What's inside?
- Full pricing for every package
- Side-by-side package comparison
- Response-time SLAs
- What's covered at every tier
- Real client results & testimonials
Everything your nonprofit Salesforce org needs, in one retainer.
Not a helpdesk. Not a ticket queue. A dedicated team that knows your organization, your people, and your priorities — and proactively keeps Salesforce aligned with your mission and programs.
Nonprofit Salesforce Administration
Ongoing administration tailored to nonprofit operations — donor record management, program tracking, user access, configuration changes, and org maintenance so your team can focus on mission delivery.
Fundraising & Donor Reporting
We build and maintain the dashboards and reports your fundraising and leadership teams actually use — donor engagement tracking, campaign performance, grant reporting, and impact metrics.
Flexible Support Aligned to Funding Cycles
Scalable monthly packages designed around nonprofit budget realities — no long-term lock-in, predictable pricing, and the flexibility to scale support up or down as programs and funding change.
NPSP & Nonprofit Cloud Expertise
Certified experience across Nonprofit Success Pack and Nonprofit Cloud — optimizing your donor management, membership, program management, and grant tracking configurations.
Automation for Nonprofit Operations
Flows, Apex, and process automation built around nonprofit workflows — donor acknowledgments, volunteer management, grant application tracking, and program enrollment, all running without manual effort.
Continuous Innovation
Salesforce is constantly evolving. As your managed services partner, we'll help your nonprofit take advantage of new capabilities—including Agentforce, automation, and AI—when they create measurable value for your organization.
Systep nonprofit managed services vs. hiring in-house.
Get expert Salesforce support without the cost of a full-time Salesforce admin.
Hiring a full-time Salesforce admin
Average total cost: $110k–$140k/year
Systep Nonprofit Managed Services
Flexible monthly retainer — from $550/month
Salesforce Support Packages
Flexible Salesforce administration and support tailored to nonprofit organizations.
- No setup or onboarding fees
- Responsive, reliable Salesforce support
- Streamlined onboarding with minimal disruption
- Scalable, fully customizable support packages aligned with nonprofit budgets
| Package features | Foundation | Most popularGrowth | Scale | Summit |
|---|---|---|---|---|
| Best for | Small nonprofits | Growing nonprofits | Scaling nonprofits | Enterprise nonprofit teams |
| Salesforce administration | ||||
| NPSP & Nonprofit Cloud expertise | ||||
| Custom development & automation | ||||
| Salesforce release management | ||||
| Continuous improvements | ||||
| Strategic architecture review | — | |||
| AI & Agentforce support | Add-on | Add-on | ||
| Org health review | Annually | Quarterly | Monthly | Monthly |
| First response SLA | < 120 min | < 90 min | < 60 min | < 60 min |
| Dedicated monthly capacity | 5 hours | 10 hours | 20 hours | 40+ hours |
Foundation
Growth
Scale
Summit
How it works
Systep’s Salesforce Managed Services make it easy for nonprofit organizations across the United States to outsource Salesforce administration through a clear, structured four-step approach.
Introductory call to learn about your organization and Salesforce requirements
Choose the support package that fits your team size and requirements
Systep to set up for the provision of support services
Your Systep managed service commences — support, development, and reporting all active
Book Your Free Managed Services Consultation
Speak with a certified Salesforce expert today.
Frequently Asked Questions
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Salesforce Managed Services for nonprofits is ongoing administration, support, and development of your Salesforce org by a certified team that specializes in nonprofit organizations — covering donor management, program tracking, volunteer coordination, and grant reporting. Instead of hiring a full-time admin, you retain a team under a flexible monthly plan priced for nonprofit budgets.
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Yes. Systep's certified specialists support the Nonprofit Success Pack (NPSP) and Salesforce Nonprofit Cloud, as well as migrations between the two. If your organization is still on NPSP, the team can maintain your current org, advise on the right time to move, and handle the migration with full donor and program history preserved.
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Plans cover day-to-day administration (donor records, users, permissions, deduplication), fundraising and impact reporting, automation and custom development (Flows, Apex, donation acknowledgments, volunteer onboarding), and strategic guidance through regular reviews. Everything is handled by consultants who work with nonprofits daily, so your donor data, campaigns, and grant deadlines are managed by people who understand them.
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Systep's team is set up and actively supporting your organization within a few hours — with no setup fees. That compares with the 3–4 months it typically takes to recruit an in-house Salesforce administrator.
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Yes. Systep handles NPSP-to-Nonprofit Cloud migrations end to end — data mapping, donor history, program records, automations, and staff training — with no disruption to fundraising operations. Because migration and ongoing support come from the same team, there's no handoff gap after go-live: the people who moved your org are the ones who keep running it.
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No. Nonprofit plans run on a flexible monthly basis with no long-term lock-in and no setup fees. You can scale support up for a capital campaign, down during quieter periods, or cancel anytime — and fixed monthly pricing means no surprise invoices to explain to your finance committee.
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Yes. As part of our managed services, we help nonprofits assess where Agentforce can add value, prepare their Salesforce environment, and implement AI capabilities when the time is right. Whether you're exploring AI for donor engagement, supporter enquiries or internal productivity, we'll help you adopt Salesforce AI with a practical, phased approach.